VICIDIAL CDR REPORTS: HOW TO USE THEM TO IMPROVE CALL CENTER EFFICIENCY.

VICIdial CDR reports give a wealth of data, almost inbound and outbound calls counting call length call status and operator execution measurements. This web journal will dig into how you'll use VICIdial custom development ,CDR reports upgrading your call center's productivity. Call Detail Records (CDR) are nitty gritty logs of media transmission